Privacy Policy

Privacy Policy

At D’Nue Affaire, we deeply value the trust you place in us. Protecting your personal information and ensuring secure transactions are central to how we operate. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services.

Please review this Policy carefully 
By accessing or using our website, you agree to the terms described here. If you do not agree, kindly refrain from using the website. We may revise this Policy periodically, and such updates will be reflected here. Continued use of our services will signify your acceptance of those changes.

Collection of Personal and Other Information

When you engage with our website, we may collect personal information that you voluntarily provide, such as your name, contact number, email address, billing and shipping address, or payment details. This information enables us to deliver a smooth, personalized, and efficient shopping experience.

You can browse our website without disclosing who you are. However, once you provide your personal details, you are no longer anonymous to us. We indicate which fields are mandatory and which are optional, giving you the choice to provide or withhold information for specific features or services.

We may also gather certain non-personal information automatically, such as browser type, device information, IP address, and browsing patterns. This helps us understand user preferences, improve our offerings, and enhance site functionality.

Our website uses cookies and similar technologies to improve your browsing experience
allowing quicker logins, saving preferences, and showing content that matches your interests. Most cookies are session-based and deleted once you leave the site. You can choose to disable cookies in your browser settings, though some site features may not function optimally without them.

If you transact with us, we collect payment-related information such as billing address and payment instrument details (e.g., card number, UPI, wallet ID) in a secure and encrypted manner. We do not store your financial information after the transaction is complete.

When you interact with us—through messages, reviews, feedback, or emails—we may retain that correspondence for record-keeping, dispute resolution, or customer service purposes.

Use of Collected Information

We use your information primarily to provide, personalize, and improve our services. This includes:

•Processing your purchases, payments, and deliveries.

•Providing customer support and resolving queries or disputes.

•Informing you about new products, offers, or brand updates.

•Understanding shopping behaviour to enhance our product range and user experience.

•Preventing fraudulent activity and ensuring site security.
Fulfilling any legal or regulatory requirements.

•We may occasionally invite you to participate in voluntary surveys or feedback sessions to understand preferences and enhance our collections. Participation in these is optional.

•We may use user-submitted photographs or testimonials (for example, under campaigns such as D’Nue Stories or Affaire Moments) solely for display on our website or social media, always respecting your privacy and never sharing such content with external parties without your consent.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

Our trusted affiliates and service partners who help operate the website, process payments, deliver products, or manage logistics.

Law enforcement or government authorities if required by law or for protection against fraud, security breaches, or misuse.

Another business entity in case of merger, acquisition, restructuring, or transfer of assets, provided that such entity adheres to this Policy.
All partners handling your data are contractually obligated to maintain confidentiality and follow strict data protection standards.

Security Practices

Your security is our highest priority. We employ robust administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

Sensitive data such as payment information is transmitted through SSL encryption and processed via secure payment gateways. Access to personal information is limited to authorized personnel only, under strict confidentiality obligations.

Your Consent

By using our website, submitting information, or making a purchase, you consent to the collection, storage, and use of your data as outlined in this Privacy Policy.

We may update this Policy periodically to reflect operational or legal changes. All updates will be posted on this page, and the date of the last revision will be updated accordingly.